Privacy Policy for CreactivityHub
Last Updated: December 30, 2023
At CreactivityHub we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your data when you use our teaching platform.
1. Information We Collect
1.1 User Information: When you register for an account on our platform, we collect personal information such as your name, email address, and username.
1.2 Profile Information: You may choose to provide additional information in your user profile, such as a profile picture, educational background, and professional details.
1.3 Course Information: Instructors may create courses on our platform, and students may enroll in these courses. We collect data related to courses, including course content, assessments, and enrollment information.
1.4 User Interactions: We collect data about your interactions with our platform, such as messages, forum posts, and discussion board participation.
1.5 Payment Information: If you make payments on our platform, we may collect payment-related information, such as credit card details or payment method information. If you are purchasing through your schools’ bookstore, your credit card information will not be collected by us.
1.6 Usage Data: We collect information about your usage of our platform, including log files, IP addresses, device information, and cookies. This data helps us improve our services and enhance the user experience.
2. How We Use Your Information
2.1 User Authentication: We use your personal information for user authentication and to provide you access to our platform.
2.2 Course Management: Your information helps us manage course enrollments, track progress, and facilitate communication between instructors and students.
2.3 Communication: We may use your contact information to send you platform-related notifications, updates, and support messages.
2.4 Payment Processing: If applicable, we use payment information to process transactions for course enrollment or other services on our platform.
2.5 Personalization: We may use your data to provide personalized recommendations, content, and features based on your interests and usage patterns.
2.6 Analytics: We use data for analytical purposes to understand user behavior and improve our services.
3. Data Sharing
3.1 Instructors and Students: Course-related information, including your name and profile picture, may be visible to other instructors and students in your courses.
3.2 Service Providers: We may share data with trusted service providers who assist us in delivering our services, such as cloud hosting, payment processing, and customer support.
3.3 Legal Requirements: We may share data to comply with legal obligations, respond to legal requests, or protect our rights and the safety of our users.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal requirements. You can request the deletion of your account and data by contacting us.
6. Your Choices
You can review and update your personal information in your user profile. You may also opt out of receiving non-essential communications from us.
7. Children's Privacy
Our platform is intended for use by adults. We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will be posted on our platform.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at CreactivityHub@gmail.com
